What makes AI support more cost-effective for businesses?

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AI-driven customer service reduces the need for large human support teams by automating repetitive tasks. Businesses can scale their support without increasing overhead costs. AI agents can handle thousands of queries simultaneously, something impossible for human agents. Moreover, AI minimizes errors, reducing the need for follow-up interactions, which in turn decreases the overall cost per ticket. AI also provides analytics that helps businesses identify operational inefficiencies and optimize workflows, saving money in the long term. By reducing churn through better support and decreasing operational expenses, AI offers an impressive ROI for businesses of all sizes.


SOURCE: https://www.inoru.com/ai-customer-service