Hello ...
I have one dedicated server from Reprisehosting.com. We have purchased it mainly its as budget email server. But after deploying it we could see that many email issues mainly bouncing messages mainly due to their IP is listed in Symantec. We have requested provider to do the needful to clear it and got response that IP is getting blacklisted because of our issue and its our responsibility to request to delist. We thave tried with IP Reputation Investigation, but still its not resolved. At the same we have noted that not just IP most of IPs in their network block is listed in Symantec.
Also my concerns are not all cleared by them, we have just requested clarifications to them why most of IPs in their network block is listed in Symantec..?? Also we have been using additional smarthost for relaying emails because of this issues, but the IP of smart host is not yet listed anywhere and reputation also good.
Can anybody can please suggest how can we remove listed IPs from symantec, or its because of network block issues ? I am posting it here because i didnot get proper response from my provider ..
thanks,
Regards,
Navas
I have one dedicated server from Reprisehosting.com. We have purchased it mainly its as budget email server. But after deploying it we could see that many email issues mainly bouncing messages mainly due to their IP is listed in Symantec. We have requested provider to do the needful to clear it and got response that IP is getting blacklisted because of our issue and its our responsibility to request to delist. We thave tried with IP Reputation Investigation, but still its not resolved. At the same we have noted that not just IP most of IPs in their network block is listed in Symantec.
Also my concerns are not all cleared by them, we have just requested clarifications to them why most of IPs in their network block is listed in Symantec..?? Also we have been using additional smarthost for relaying emails because of this issues, but the IP of smart host is not yet listed anywhere and reputation also good.
Can anybody can please suggest how can we remove listed IPs from symantec, or its because of network block issues ? I am posting it here because i didnot get proper response from my provider ..
thanks,
Regards,
Navas