Wired Problem for my server

Albertwu

New member
Hi,

I have a dedicated server in singlehop and it's running very well and has no problem for many years.

Last month I bought a windows dedicated server from Ubiquity Server and I wanna use this windows server to upload some files to my singlehop centos server.

However, I found I can't get access to singlehop's server and ping it from this windows server.

Below is the tracert records:

Code:
Tracing route to XX.XX.XX.XX [184.154.XX.XX]
over a maximum of 30 hops:

1 37 ms 10 ms 23 ms XX.er01.sea.ubiquity.io [23.19.XX.XX]
2 1 ms <1 ms <1 ms v509.er01.sea.ubiquity.io [23.105.64.1]
3 1 ms 1 ms <1 ms 72.37.232.233
4 46 ms 45 ms 45 ms xe-2-3-0.cr1.ord1.us.nlayer.net [69.22.142.149]

5 50 ms 50 ms 48 ms ae1-20g.ar1.ord6.us.nlayer.net [69.31.110.250]
6 64 ms 47 ms 46 ms as32475.ae7.ar1.ord6.us.nlayer.net [69.31.111.3
]
7 48 ms 47 ms 47 ms asw-ex176.ord03.singlehop.net [96.127.143.190]
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * ^C
]
asw-ex176.ord03.singlehop.net is the switch my server is located on. Singlehop support advised me to disable iptables, but it still didn't work.

I can access my website on my desktop, on my laptop, on my other servers, except this windows server.

Can anybody help me with this problem?

Thanks in advance!
 
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