aliasceasar
New member
The primary benefits of generative AI in customer service include improved efficiency, cost savings, and enhanced customer experiences. By automating routine tasks, AI reduces the need for human intervention, allowing support teams to focus on complex issues. AI can handle multiple customers simultaneously, providing fast responses and reducing wait times. Additionally, it ensures consistency in responses and operates 24/7, making it available to customers at any time. AI systems can also gather insights from customer interactions, helping companies refine their services and products based on real-time feedback.
source: https://www.inoru.com/generative-ai-customer-service-solutions
source: https://www.inoru.com/generative-ai-customer-service-solutions