What are the advantages of AI bots in customer service?

Christian11

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AI bots offer quick responses, 24/7 availability, and cost-efficiency. They handle high volumes of inquiries, provide consistent answers, and can communicate in multiple languages. With machine learning, they improve over time, adapting to customer behavior. AI bots personalize interactions by analyzing data, enhancing the customer experience. They also reduce the workload for human agents, allowing them to focus on more complex tasks. While initial setup requires investment, the long-term benefits of efficiency and scalability make AI bots indispensable for modern businesses


SOURCE: https://www.inoru.com/ai-customer-service
 
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