Salesforce query: Need to write trigger on EmailMessage

[stacyrose]

There is an issue in our Salesforce development code:
We're having Email-to-Case functionality. Whenever a new Email received on case the case field Status Alert should get updated with value "Received" and when replied to that email same field should get blank.

 

[staarkMullzen]

The code should be similar to what I have written below. Replace the exact object name and fields as per the configurations you have in your Organization.

 

[stacyrose]

The code should be similar to what I have written below. Replace the exact object name and fields as per the configurations you have in your Organization.

U agree with this response

 

[GRONEX PRIYA]

We're having Email-to-Case functionality. Whenever a new Email received on case the case field Status Alert should get updated with value "Received" and when replied to that email same field should get blank. blinds direct | 786 | britannia solicitors | boiler-repairservice | home loans