Referral Marketing

Michael

New member
Referral Marketing is a structured & systematic process for promoting Products or services to new customers through referrals. Referral marketing is done by encouraging, informing, promoting and rewarding customers or referrals to think and talk as much as possible about their supplier, their company, product and service.
 
Referral promoting is an organized and precise methodology to amplify expressions of mouth potential. Referral advertising does this by supporting, educating, pushing and remunerating clients and contacts to think and talk however much as could be expected about their supplier, their organization, item and administration and the quality and profit the supplier carries to them and individuals they know.
 
Simply put, referral marketing is spreading the word about a product or service through a business' existing customers, rather than traditional advertising.

Word-of-mouth marketing, which occurs when others tell each other about a business, is also considered a form of referral marketing. Word-of-mouth is the principle behind things that “go viral,” like the Old Spice commercials featuring Isaiah Mustafa that were originally released on YouTube. This tongue-in-cheek campaign, with the tag line “The man your man could smell like,” became the fastest growing online viral campaign ever, with 23 million views in 36 hours—and generated a sales increase of 107% for Old Spice. (See also Word-of-Mouth Marketing)

Referral marketing produces the same effect, but is initiated and directed by a business. There's usually some form of incentive or reward offered for customers to refer other people. For example, DIRECTV customers who refer a friend that signs up for their service receive $100 in bill credit—and the newly referred customer also receives a $100 credit.
 
The technique of endorsing the services or products to new customers via referral typically through word of mouth is termed as Referral marketing. Such referrals happen impulsively, but businesses can impact this through suitable strategies.
 
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