How to handle fake negative reviews in Google

toknow

New member
After lot of SEO and the efforts, you manage to get to the first page in Google: And some of the competitors may try defaming you with negative google reviews:we have had this situation with one of my client and we handled this way

before that, know that the intruder can use a new fake account to post reviews on google about your services, or the existing old one

1) Old email account: older one created years ago

2) new email account:created new just for the sake of posting fake reviews

we first checked our database for the whereabouts of this review, or any association we may had with this person , and realized that no its fake

We flagged the comment as inappropriate and asked google to take action

Google came back with the explanation that if the account is new , they could delete the review instantly, As this is the older account they have used, it could not be deleted and suggested that we post a reply to the review

We posted the reply to the review with a humble plea to provide the details of the association and what has not been satisfied from our end. We also mentioned that its inevitable to reply to the same , failing in which it will be treated as a PR activity of the competitor and we welcome the healthy competition and not this one

One of our clients happen to see the same and have been highly delighted with the way the situation is been handled and ordered the assignment in the first requirement meeting... So you could use the negative review to your advantage when its done aptly and intelligibly.

please note that there are other websites which offers services like deleting the negative reviews from google, We havent tried them yet: if anyone did, please share your input on the same
 
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