Christian11
New member
AI enhances personalization in customer service by analyzing vast amounts of customer data, such as browsing history, previous interactions, and preferences. This enables AI systems to provide tailored responses and recommendations. For example, when a customer reaches out for support, AI can recall their past interactions and offer contextually relevant suggestions, making the experience more seamless. AI can also send personalized messages, such as product recommendations or proactive support based on the customer's purchase history or browsing habits. The result is a more customized, engaging, and satisfying customer experience.
SOURCE: https://www.inoru.com/ai-customer-service
SOURCE: https://www.inoru.com/ai-customer-service