How does AI customer service ensure data security?

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AI customer service ensures data security by using advanced encryption methods to protect sensitive customer information. AI systems are designed with robust security protocols to comply with data privacy regulations like GDPR or CCPA. AI can also identify potential security threats by monitoring user behavior and flagging suspicious activity in real-time. Additionally, AI systems can anonymize or mask customer data during interactions to prevent unauthorized access. Regular security updates and monitoring help maintain the integrity of AI-powered customer service platforms.


SOURCE: https://www.inoru.com/ai-customer-service