CarolineMurphy89
New member
How do you handle a negative feedback on your FB page?
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How do you handle a negative feedback on your FB page?
- Thread starter CarolineMurphy89
- Start date
dineshacservice
New member
Negative Feedback comprises four kinds of actions, namely Post hides, Hides of all posts, Reports of spam, and Unlikes of page.
Positive feedback increase the motivation of the company and reflect the strengths of the company but tackling with negative feedback showcase the problem solving and online reputation management skills of the company. Acknowledging the negative feedback and going in details of the problem to find the root cause is the main motive. This will increase the retention of the existing customers and thereby, will help in customer satisfaction.
davidweb09
Active member
We have to post new reviews to make our Facebook Page positive.