Christian11
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AI customer service tools can easily integrate with existing systems such as CRM platforms, knowledge bases, ticketing systems, and communication channels like email, chat, and social media. Using APIs and custom integrations, AI solutions can sync with these systems to retrieve customer data, provide personalized responses, and escalate issues when needed. Many AI tools are designed to work seamlessly across multiple platforms, allowing businesses to offer consistent customer service on websites, mobile apps, or social media platforms. This integration ensures that customer interactions are streamlined, data is centralized, and agents have the context they need to resolve issues quickly.
SOURCE: https://www.inoru.com/ai-customer-service
SOURCE: https://www.inoru.com/ai-customer-service