Dvd rom not responding

[George]

I bought a new laptop a year ago, has used the dvd rom at that time but now it is not responding, what is the reason? does this affect if we dont use dvd rom for a long time ?

 

[Stella Saigbe]

Its a DVD Rom lens problem, check that. Its happen with me too and now i changed it.

 

[SaadHost]

Make sure you have tested more than one CD in the disc drive it may be one CD that is bad or dirty. If all but one or two discs fails, that CD is bad or dirty. For instructions on cleaning your CDs and CD-ROM see the computer cleaning page.
If after cleaning the drive and CDs you still get errors it is likely the disc is bad.
Check Device Manager

Open the Control Panel
Double-click System
Click the Hardware tab and then the Device Manager button or just the Device Manager tab.
Within Device Manager verify that the CD-ROM has no exclamation marks or red Xs. If listed with a yellow exclamation mark or red X, remove the CD-ROM by highlighting the drive and pressing the delete key and reboot the computer to reinstall the CD-ROM drive.
Additional information on Device Manager can be found on our Device Manager page.

 

[crebo]

Try upgrading the firmware for the DVD-ROM drive, go to the manufacturer site of either DVD drive or the computer and download it from there.