urvashisharma
Member
Magento 2 Live Chat provides real-time customer support that improves user satisfaction and conversion rates. This feature allows businesses to address customer queries instantly that reduces response time and improves the overall shopping experience. With customizable chat widgets, multi-language support, and agent assignment options, it adapts to various business needs. Magento 2 Live Chat also enables proactive engagement by initiating conversations based on user behavior, fostering trust and loyalty.